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Contact NXTL Mobile

Need help with your global eSIM?

Message our team for eSIM setup help, balance questions, data coverage, business enquiries or partnership requests. We keep things simple, human and direct — so you can get connected without waiting around.

• eSIM setup help
• Balance & data questions
• Business enquiries
• Partner support
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Fast response

Send your message with your order email and we’ll guide you as clearly as possible.

24
Online support

Our team is available for customer questions, setup issues and account assistance.

Support details

Tell us what you need — we’ll point you in the right direction.

Whether it’s eSIM installation, data balance, coverage, payments or a business request, our team is here to help keep your connection simple.

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Email support [email protected]
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Response Online support for setup, account and service questions.
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Head office NXTL, MB, Perkunkiemio str. 13-91, Vilnius, Lithuania

For faster help, include:

  • Your order email or NXTL account email.
  • Your device model, for example iPhone 15 or Samsung S24.
  • The country where you are trying to connect.
  • A short screenshot if you see an error during eSIM setup.

Business, SMS or telecom enquiries?

NXTL also supports selected B2B telecom use cases, including bulk SMS messaging, voice routing and partner opportunities.

Bulk SMS Voice platform Partner enquiry

Send us a message